FAQS

General

No, Bala Enzyme is not an energy drink. An energy drink contains stimulant compounds including caffeine. They are marketed as providing mental and physical stimulation. Bala does not contain ANY stimulants, only all natural ingredients that help to support muscle recovery, support hydration, and support joint function.


Bala Enzyme uses three enzymes, Bromelain, Turmeric, and Papain which help to deliver water effectively to the body while also providing additional benefits such as supported muscle recovery and joint function. Our formulation was designed to facilitate accelerated hydration. Unlike most hydration supplements that rely on sugar to transport electrolytes, Bala Enzyme focuses on specific amino acids at very specific doses and ratios to effectively deliver electrolytes into the bloodstream.


Check out our Ingredients page here.

Pineapple-ingredients list

Lime-ingredients list

Berry-ingredients list


We recommend that you take Bala Enzyme 2-3 times daily for 5 consecutive days in order to experience the best results, and to continue daily usage to maintain its effect.


Our product is generally safe and well tolerated when taken by healthy individuals in the suggested dose. We always recommend that you contact your physician before using any product while you are under their care for any medical condition. Do not use if you are pregnant, nursing or taking blood thinners. If any adverse reactions occur, immediately discontinue use and consult a health care professional.


Our products are processed in the USA at cGMP laboratory. They are formulated and backed by an extensive body of literature supporting the ingredients’ safety. All of the ingredients found in Bala are generally recognized as safe in compliance with FDA guidelines. The nutritional analysis for the Bala Enzyme products are performed and verified by a Third Party Laboratory Analysis.


Product

No! Bala is sugar-free and derived from all natural ingredients. Bala is sweetened with Stevia Leaf Extract. 


Yes, they are Gluten free and non-GMO


We recommend storing your Bala Enzyme in a dry and cool space in your home.


If you are allergic to pineapple, you should NOT take Bala Enzyme. All Bala Enzyme products and flavors CONTAIN Bromelain, which is an enzyme found in pineapple.


Bala is made with real turmeric, which does not completely dissolve in water. Settling is normal. Simply shake or swirl your drink to mix the turmeric back into your drink!


Because we use real turmeric, Bala may stain certain clothing and countertops. Please use caution when opening the stick pack and pour into your bottle carefully. Open like you would open red wine – gently!


We recommend drinking Bala at least once a day, up to three times a day. Bala can be taken in the morning or evening. We recommend drinking Bala on an empty stomach for best results.


Our stick packs have notches at the top for easy opening!


Simply tear open your stick pack using the notch located at the top, pour the powder into a bottle with 16 oz or more of water (adjust water to your tastes), shake up your bottle for about 30 seconds to mix, and enjoy!


Bala has 0g of sugar and <1g of total carbs, so it is diabetic-friendly.


Order Support

If your order hasn’t shipped yet, email us at info@balaenzyme.com or contact us here. If your order has already shipped, unfortunately it cannot be cancelled. You can, however, return your order for a full refund. See our return & refund policy here.


If your order hasn’t shipped yet, email us at info@balaenzyme.com or contact us herewith the new shipping address and we will get that updated for you. If your order has already shipped, unfortunately it cannot be modified but we will try our best to redirect the package with the courier. Simply get in touch with our team via info@balaenzyme.com or contact us form here.


Tracking numbers will be located in the shipping confirmation email. All orders are shipped via USPS. Copy and paste the tracking number from the email to USPS’s tracking tool to check on the shipping progress.


Please share your coupon code with us via info@balaenzyme.com or contact us form here within 7 days of your order. If your order is eligible, we will provide a refund for the discount amount. Please note if it has been more than 7 days since your order, we will not be able to provide a refund. However, you can still use the code on a future order. 


All orders are shipped daily Monday - Friday via USPS and typically deliver within 4-5 business days. For up to date and accurate shipping information, please track your order via the tracking number. Missing a tracking number? Contact us at info@balaenzyme.com and we’ll get it sorted. 


You can easily reset your password by click here and following the password reset process. If you still need help, get in touch via info@balaenzyme or contact us form here!


Shipping and Returns

All orders are shipped via USPS.


At this time, orders can only be shipped within the US.


If you are not satisfied, orders can be returned within 30 days. We ask that customers provide postage for shipping the order back to us. Once we receive the order, we can issue you a full refund. See our full return policy.


Refunds will be credited back to the original payment method within 3-10 days, depending on the payment method.